Effective Problem Solving
Effective Problem Solving explores how to apply innovation and creativity in a structured manner to solve problems and challenges that staff face during your workday. This course explores areas of Problem Diagnosis, Root Cause Analysis, Solutions generation and Reviewing and Decision Making.
Course Details
Course Duration
The Effective Problem Solving module lasts an average of 45 minutes.
Course Content
1. Introduction
2. Problem Diagnosis
3. Root Cause Analysis
4. Solutions Generation
5. Solutions Evaluation
6. Decision Making
Learning Outcomes
– Diagnose potential and actual problems.
– Demonstrate the ability to identify the root causes of problems.
– Use creative problem solving techniques to generate multiple solutions.
– Evaluate alternative solutions and select the best ones based on available data.